Graduation operation · Graduate app

The app the class uses every day: payments, photos, tickets, schedule and support

The graduate app is where the relationship happens: it is where they pay, pick photos, get tickets, check the schedule, talk to the company and follow their album. An app that gets things done reduces support volume, reduces delinquency and increases photo and ticket sales, because it removes the friction from each of those actions.

The problem and the fix

The problems Graduate app solves every day

If any of these situations sounds familiar, it is because they happen in almost every graduation company, until the right system comes in.

The problem

Every month the team resends boletos to dozens of graduates.

With Partiu Formatura

Duplicate copies, PIX and card payments inside the app, with a reminder before the due date.

The problem

Photo sales depend on the team sending links and chasing replies.

With Partiu Formatura

In-app gallery with facial recognition, where graduates select and buy on their own.

The problem

Graduates don't know the date of the next event and call to ask.

With Partiu Formatura

Class schedule in the app, with an automatic reminder as the event approaches.

The problem

The satisfaction survey disappears in email and comes back with ten responses from an entire class.

With Partiu Formatura

The survey shows up in the graduate app, with a push notification and reminders for those who haven't answered yet.

The problem

The company has no way to talk directly to graduates without a group chat.

With Partiu Formatura

Announcements and direct messages in the app, with history and none of the group chat noise.

The problem

Every company wants the app to look like its own.

With Partiu Formatura

Whitelabel app per company, with its own branding, name and store listing.

In practice

Real examples of Graduate app working for you

Everyday situations at graduation companies, from the problem to the result, using the modules on this page.

01

Delinquency dropping with a reminder in their pocket

The scenario

The company saw a spike in late payments between the due date and the fifth day, when the collection notice finally arrived.

With the system

The app started notifying three days before and on the due date, with a PIX link right in the notification.

The result

Early-stage delinquency dropped consistently, without growing the collections team.

02

Photo sales without a salesperson

The scenario

Photo selection depended on a link sent by email and manually chasing a reply.

With the system

The gallery moved into the app, with facial recognition search showing only that graduate's photos.

The result

Selection started happening the weekend after the shoot, and conversion went up because the friction was gone.

03

Support resolved before it becomes a phone call

The scenario

Many calls were requests for duplicate copies and event date confirmations.

With the system

Both are now two taps away in the app, with proactive notifications.

The result

Support volume dropped and the team now handles only what needs a person.

How it works

How information flows through Graduate app

Every step is a real module, and what comes out of one goes into the next without anyone typing it again.

  1. 1Enrollment completedThe graduate gets into the app with the profile they filled out themselves, no waiting.
  2. 2Financial routinePays, gets duplicate copies and receives reminders before the due date, without calling anyone.
  3. 3ProductionBooks the photo session, picks photos, builds the album and tracks the order.
  4. 4EventsChecks the schedule, gets tickets, registers guests and uses their consumption credit at the party.
  5. 5Ongoing relationshipAnnouncements, support and the class feed keep the connection alive until final delivery, and the satisfaction survey closes the loop with feedback from the people who lived the graduation.

Module by module

Everything included in Graduate app

7 modules and 40 features on this page, all running on the same class, graduate and event records.

Finances in the App

Paying has to be easier than not paying.

  • Installments with status, amount and due date
  • PIX copy and paste, boleto and card in one place
  • Duplicate copies without talking to anyone
  • Reminders before and on the due date
  • Receipts and invoices to download
  • Renegotiation requested right in the app, when the company allows it

Photos and Album

The part graduates look forward to most, without depending on anyone.

  • Class gallery with facial recognition search
  • Photo selection with cart and checkout
  • Album layout and approval
  • Page-by-page approval, with change requests marked directly on the image
  • Order production tracking
  • High-resolution photo downloads once released
  • Complimentary photos included in the package, already available

Tickets and Guests

The allotment, the extras and who will use each ticket.

  • Allotment balance and ticket issuing in the app
  • Additional ticket purchases with payment on the spot
  • Guest registration linked to each ticket
  • Ticket on the phone for validation at the door
  • Photo registration for facial identification, when required

Events and Schedule

What's coming up, with notice ahead of time.

  • Class schedule with date, venue and time
  • Automatic reminder as the event approaches
  • Instant updates when something changes
  • Map and practical venue information
  • RSVP, when the event requires it

Support and Announcements

Talk to the company without relying on a group chat.

  • Class announcement center inside the app
  • Direct messages with the company, with history
  • Support requests opened by topic
  • Push notifications respecting each person's preference
  • Satisfaction survey after support

Satisfaction Survey

Graduate feedback collected in the app, while the event is still fresh in their memory.

  • Survey answered inside the app, no email link needed
  • Star ratings for the items the company chose to track
  • A 0 to 10 recommendation score that becomes the class NPS
  • The company's own questions, with required ones flagged
  • Option to answer anonymously, when the company allows it
  • Push notification and reminders for those who haven't answered yet
  • History of what the person already answered, with the score they gave

Whitelabel and Social Network

The app with the company's brand, and the class talking inside it.

  • Own branding, name and icon per company
  • Store publishing under the client's brand
  • Class social feed, with moderation
  • Direct messages between graduates, when enabled
  • Equivalent web portal for people who prefer the browser

Find the right plan for Graduate app

Compare the modules and choose the setup that fits your operation.