Every month the team resends boletos to dozens of graduates.
Duplicate copies, PIX and card payments inside the app, with a reminder before the due date.
Graduation operation · Graduate app
The graduate app is where the relationship happens: it is where they pay, pick photos, get tickets, check the schedule, talk to the company and follow their album. An app that gets things done reduces support volume, reduces delinquency and increases photo and ticket sales, because it removes the friction from each of those actions.
The problem and the fix
If any of these situations sounds familiar, it is because they happen in almost every graduation company, until the right system comes in.
Every month the team resends boletos to dozens of graduates.
Duplicate copies, PIX and card payments inside the app, with a reminder before the due date.
Photo sales depend on the team sending links and chasing replies.
In-app gallery with facial recognition, where graduates select and buy on their own.
Graduates don't know the date of the next event and call to ask.
Class schedule in the app, with an automatic reminder as the event approaches.
The satisfaction survey disappears in email and comes back with ten responses from an entire class.
The survey shows up in the graduate app, with a push notification and reminders for those who haven't answered yet.
The company has no way to talk directly to graduates without a group chat.
Announcements and direct messages in the app, with history and none of the group chat noise.
Every company wants the app to look like its own.
Whitelabel app per company, with its own branding, name and store listing.
In practice
Everyday situations at graduation companies, from the problem to the result, using the modules on this page.
The company saw a spike in late payments between the due date and the fifth day, when the collection notice finally arrived.
The app started notifying three days before and on the due date, with a PIX link right in the notification.
Early-stage delinquency dropped consistently, without growing the collections team.
Photo selection depended on a link sent by email and manually chasing a reply.
The gallery moved into the app, with facial recognition search showing only that graduate's photos.
Selection started happening the weekend after the shoot, and conversion went up because the friction was gone.
Many calls were requests for duplicate copies and event date confirmations.
Both are now two taps away in the app, with proactive notifications.
Support volume dropped and the team now handles only what needs a person.
How it works
Every step is a real module, and what comes out of one goes into the next without anyone typing it again.
Module by module
7 modules and 40 features on this page, all running on the same class, graduate and event records.
Paying has to be easier than not paying.
The part graduates look forward to most, without depending on anyone.
The allotment, the extras and who will use each ticket.
What's coming up, with notice ahead of time.
Talk to the company without relying on a group chat.
Graduate feedback collected in the app, while the event is still fresh in their memory.
The app with the company's brand, and the class talking inside it.
Compare the modules and choose the setup that fits your operation.